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SMS Operations – PowerSchool School Messenger Job Aid
PowerSchool SchoolMessenger is a communication tool that schools use to communicate with parents, communities, and classrooms. It can be used for mass communication, emergency messaging, and other announcements. SchoolMessenger can reach people through voice, text, and email messaging, and it can automatically translate messages into multiple languages. SchoolMessenger is a powerful way to improve parent
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SMS Operations – PowerSchool and Salesforce Account Requests and Elevated Permissions
How-to guide on requesting PowerSchool and Salesforce accounts for staff members, how to request elevated permissions for staff members and how to terminate PowerSchool and Salesforce accounts for terminated staff members.
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SMS Operations – Communication Policies and Procedures Job Aid
It is important that verification policies and procedures are implemented when communicating with others about students. Communication types include in-person, through email, and over the phone. This job aid will cover the correct policies and procedures to follow when communicating with individuals about students, including the following: • Administrator and Office Staff (Incoming) • Administrator
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SMS Operations – FERPA Compliant Email Guidance Job Aid
Family Educational Rights and Privacy Act (FERPA) protects the privacy of student records. FERPA generally prohibits the disclosure of personally identifiable information derived from education records to persons who are not authorized to see that information. However, nothing in FERPA addresses any particular form of communication, such as email. In fact, FERPA became law years
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