Leslie Horner

This job aid will walk schools through how they will be interacting with the Dropout Finder BOT on a weekly basis. Areas covered in this document include: Overview of BOT Workflow, Schedule, ShELF Access, Interacting with the weekly file, and Support Resources.

Salesforce is the Enrollment Team’s Customer Relationship Manager (CRM) tool. This job aid will introduce Salesforce and give an overview of how Salesforce is used. The focus of School Operations is to find not approved students, find and process compliance documents and approve students.