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Stride Professional Development Support

Active Incidents

Check below to see known issues and resolution status.

Incident Date: 7/22/2026
Status: In Progress
Priority: CRITICAL
Update Time: 7/22/2026 3:27 p.m. EST

Note: Users cannot self-register using self-registration links. Please use Stride PD User Account Requests and Updates to request an account. 

Incident Date: 7/10/2026
Status: Resolved
Priority: MAJOR
Update Time: 7/22/2026 3:25 p.m. EST

Note: Users can find trainings via the Catalog by placing the Course Title in the search bar.

Contact Us

For assistance with Stride Professional Development (SPD), select the blue SPD Support button below.

For assistance with other platforms, see Other K12 Support Contacts.

SPD How-To Guides

Other K12 Support Contacts

Support includes:

  • School SharePoint
  • New staff computer orders
  • Replacement computers
  • MS Outlook support
  • Authentication/MFA
  • School regional IT support
  • Login issues for Salesforce, Canvas, and PowerSchool

All Canvas in-app support: 

Support includes:

  • Your classroom
  • Student courses
  • Gradebook  

The Stride PD Resource Center includes: 

  • Knowledges Bases
  • Helpful K12 Links
  • FAQs 

K12 Tutoring interest and questions must be emailed directly to K12 Tutoring.