Stride Professional Development Support
Active Incidents
Check below to see known issues and resolution status.
Course completions are missing on some users' Transcripts.
Incident Date: 3/27/2026
Status: Resolved
Priority: MAJOR
Update Time: 5/11/2026 3:35 p.m. EST
Contact Us
For assistance with Stride Professional Development (SPD), select the blue SPD Support button below.
For assistance with other platforms, see Other K12 Support Contacts.
SPD How-To Guides
Other K12 Support Contacts
Support includes:
- School SharePoint
- New staff computer orders
- Replacement computers
- MS Outlook support
- Authentication/MFA
- School regional IT support
- Login issues for Salesforce, Canvas, and PowerSchool
All Canvas in-app support:
Support includes:
- Your classroom
- Student courses
- Gradebook
The Stride PD Resource Center includes:
- Knowledges Bases
- Helpful K12 Links
- FAQs
K12 Tutoring interest and questions must be emailed directly to K12 Tutoring.