Stride Professional Development Support
Active Incidents
Check below to see known issues and resolution status.
Users are unable to self-register for an SPD account. Use the below link for new account requests.
Incident Date: 7/22/2026
Status: In Progress
Priority: CRITICAL
Update Time: 7/22/2026 3:27 p.m. EST
Note: Users cannot self-register using self-registration links. Please use Stride PD User Account Requests and Updates to request an account.
RESOLVED: Some users' Assigned Trainings are not displaying on the Current Training page.
Incident Date: 7/10/2026
Status: Resolved
Priority: MAJOR
Update Time: 7/22/2026 3:25 p.m. EST
Note: Users can find trainings via the Catalog by placing the Course Title in the search bar.
Contact Us
For assistance with Stride Professional Development (SPD), select the blue SPD Support button below.
For assistance with other platforms, see Other K12 Support Contacts.
SPD How-To Guides
Other K12 Support Contacts
Support includes:
- School SharePoint
- New staff computer orders
- Replacement computers
- MS Outlook support
- Authentication/MFA
- School regional IT support
- Login issues for Salesforce, Canvas, and PowerSchool
All Canvas in-app support:
Support includes:
- Your classroom
- Student courses
- Gradebook
The Stride PD Resource Center includes:
- Knowledges Bases
- Helpful K12 Links
- FAQs
K12 Tutoring interest and questions must be emailed directly to K12 Tutoring.